FAQ

What's the best way to reach you?

You can drop me an email at tannedtofu@gmail.com or reach out to me on Instagram @tannedtofu :) As this isn't my full-time job, please bear with me as I can sometimes take up to 5 days to reply.

Do you ship overseas?

Yes I do! Items are shipped worldwide :)

What payment methods are available?

Credit card and bank transfer.

Why are the shipping charges?

Postage with tracking ID for Singapore: SGD4.70 or FREE with minimum $80 spent.

Postage with tracking ID for International Orders: SGD18.00 or FREE with minimum $150 spent.

What is the waiting time?

Pre-made items are shipped out within 5 days.

Custom Charms / Keychains / Magnets: ~4 weeks to ship

Waiting time does not include shipping time. International shipping takes up to 14 days. Kindly note that any shipping delays are unfortunately out of my control. 

I need my item urgently. Can you make it for me asap?

If you need an item urgently as a gift, you can drop me an email and I will update you on the  express charges :)

What type of jewellery do you use?

Necklaces, bracelets, and lobster clasps are stainless steel. Rings are silver-plated and nickel-free.

I'd like to make custom gifts for my friends for a party/wedding. Do you make items in bulk?

Yes I do! :) Drop me an email at tannedtofu@gmail.com with your requirements and I will get back to you ;)